The Snake Killer
Paul Myers brings more than twenty-five years of management experience, eight of which at the executive level, to this program. His has worked in both “not for profit” and “for profit,” as well as in the private and public sectors. He brings a broad base of experiences and proven skill-sets in the areas of Strategic Planning and Operations, Human Resources and Staffing, to include Multi-Cultural, Multi-National and Multi-racial settings. His responsibilities have included Budgeting and P&L, Process and Change Management, Technology and e-Commerce, Customer Service and Vendor Relations, National and International Contract Negotiations, Marketing and Sales, Security and Risk Management, Emergency Operations and Crisis Management.
He has been a volunteer in the local community in the areas of the Arts, Drug Awareness and Rehabilitation, Public and Private Education, Sports and Recreation, as well as Faith Based Initiatives. His successful integration of human and technical resources was recognized nationally and internationally for outstanding innovation and led, in part, to his induction into the 2000 Grolier’s International Who’s Who of Professionals. He is an experienced public speaker, having spoken at meetings, seminars and conferences across the country.
In addition to his experience, he was an honor graduate from the US Air Force Police Academy and holds a B.S. in Behavioral Science and a Masters in Theology, with postgraduate course work in supervision and counseling. He was awarded an honorary doctorate for his professional contributions and accomplishments.
Honors, Awards & Misc.
- 2000 International Who’s Who of Professionals
- 1998 Top 25 List of IT Professionals, Service News
- 1993 National Youth Service Award, Chrysler Corporation
- 1986 Federal Protective Services Firearms Trainer
- 1983 Commissioned Private Detective, Kansas City, Missouri
- 1979 Academic Scholarship, Trevecca Nazarene University
- 1976 Tied for 1st in Marksmanship, Strategic Air Command
- 1976 2nd in SAC Overall, Giant Sword Competition, Ellsworth AFB
- 1976 1st in Academics Worldwide, SAC Giant Sword Competition, Ellsworth AFB
- 1976 On the Job Trainee of the Quarter, 93 Bombardment Wing, Castle AFB
- 1975 Top Marksman, USAF Police Academy
- 1975 Honor Graduate, USAF Police Academy
- 1973 Florida State Fencing Champion, Stetson University, Gateway Division
Conference Presentations
- Yankee Group, San Francisco, February 1998
- AAA Automotive Services Conference, Phoenix, June 1998
- Call Center Net 98, Atlanta, September 1998
- Call Center Net 99, Chicago, July 1999
- e-Commerce/Customer Resource Management, Orlando, December 1999
- AAA Automotive Services Conference, Tahoe, May 2000
- Purdue University Call Center Conference, July 2000
- e-Commerce/Customer Resource Management, Orlando, March 2001
- Call Center Net 01, Chicago, July 2001
Publications, Articles and By-Lines
- AAA Today Magazine By Line
- ERS Service Connection By Line
- Call Center Link Newsletter By Line
- Info World Interview
- Service News Interview
- Call Center News Interview
- Call Center News Article Published
- Call Center News Interview
